Refund and Returns Policy

Overview

To be eligible for a return, your item must be unused and in the same condition, you received it. It must also be in the original packaging.

Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

• Packages with obvious signs of unpacking/use
• Any item that is returned more than 30 days after delivery
• Any item not in its original condition is damaged for reasons not due to our error.

Refunds

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

Late or missing refunds

If you haven’t received a refund, first recheck your bank account.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all this and still have not received your refund, don’t hesitate to contact us at customercare@kmrfoodproducts.com

Sale items

Only regular-priced items may be refunded. Offer items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at customercare@kmrfoodproducts.com and send your item to KMR FOOD PRODUCTS,
98 A, SOUTH STREET, CHRISTIANAGARAM, UDANGUDI – 628 203.

Shipping Returns

To return your product, you should mail your product to KMR FOOD PRODUCTS, 98 A, SOUTH STREET, CHRISTIANAGARAM, UDANGUDI – 628 203.

You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at customercare@kmrfoodproducts.com for questions related to refunds and returns.